Shipping and returns

We strive to deliver your order as quickly as possible. Since Nativeropes produces handmade products, everything must be made according to your wishes. Once your package is ready for shipment, you will receive a shipping confirmation and a track & trace code via the email address provided. The product page contains an indication of the delivery time. If for any reason this delivery time is not met, we will inform you as soon as possible.

Delivery is via the postman or parcel deliverer of DHL, DPD or POSTNL. In general, delivery takes place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the exact time of delivery.

The prices stated do not include shipping costs:

- €4.95 for orders that fit through the letterbox
- €6.95 for larger packages
- Free for orders over €100

Different shipping costs apply to orders outside the Netherlands. In your shopping cart, the shipping costs are automatically adjusted to the country where you live.